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Customer Service

Where care is taken!

High availability, fast response times, and straightforward assistance characterize this 6-member team.

During business hours, the Customer Service department addresses every ticket within 2 hours from receipt.

There are no distinctions between 1st, 2nd and 3rd levels of support. Every ticket always reaches an expert immediately.

Best of all: our customer service is unlimited. It doesn’t end with the warranty period, but extends across the entire product life cycle.

As long as one of our industrial computers, servers or kiosk terminals is in use, our Customer Service is there for the operator.

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Customer Service Department

Wilhelm Kolb

Deputy Manager and Trainer